Terms and conditions

1. Who we are

The service is provided by Vitely, Rijnzathe 14, 3454 PV Utrecht, Nederland. Chamber of Commerce (KvK) number: 30159738. Email: vita@vitely.app.

2. Acceptance

By creating an account you agree to these terms and the privacy statement.

3. Who may use the service

• Only people aged 16 or older.
• One personal account per person.
• No commercial use by third parties without permission.

4. Our service

Vitely is a digital coaching and vitality platform. It is a supporting tool and not a substitute for medical advice. If you have health complaints or doubts, always consult a doctor.

5. Health advice

• Training and nutrition plans are general lifestyle advice, not a medical prescription.
• AI-generated plans may contain errors — check with your coach or doctor if in doubt.
• Stop immediately if you feel pain and consult a professional.
• We are not liable for damage caused by unwise use of advice.

6. Your account

• Keep your password secret and choose a strong password.
• Report misuse immediately via vita@vitely.app.

7. Acceptable use

Not allowed: harassing or threatening others via chat, sharing unlawful content, reverse engineering the app or APIs, or misusing other people’s accounts. We may suspend an account immediately in case of violation.

8. Fees and termination

• Business customers: see the separate agreement with your employer.
• Individual users: your account is currently free.
• You can delete your account yourself at any time via Profile → Delete account.
• We may suspend accounts in case of misuse.

9. Liability

Our liability is limited to the amount you paid for the service in the past 12 months. We are not liable for indirect damage, for damage caused by outages of third-party services (such as hosting, AI, email or Strava), or for damage caused by your own decisions based on AI advice.

10. Changes

We may change these terms. For important changes you will be notified at least 30 days in advance.

11. Governing law

These terms are governed by Dutch law. Disputes are submitted to the court in Amsterdam, unless the law designates another court.